A community of 10,000+ people who love vintage
FAQs
Do you ship worldwide?
Yes, we ship to a wide range of destinations around the world. You can check the available shipping options at checkout to see the specific details for your delivery area.
Which payment methods do you accept?
We accept several payment methods, including all major credit and debit cards. We also offer secure and flexible payment options such as PayPal, Klarna and other online payment platforms available at checkout.
What happens if i receive a damaged or wrong item?
If you receive a damaged item or an item different from the one you ordered, please contact us as soon as possible. We will do our best to resolve the issue and provide a suitable solution, which may include a replacement or a refund.
Is shipping free?
Yes, shipping becomes free once the minimum order amount is reached. We offer free worldwide shipping on orders over €99 as a thank you for your continued support.
How can i change or cancel my order?
If you would like to change or cancel your order, please contact us as soon as possible. We will do our best to help, but once the order has been processed or shipped, changes or cancellations may no longer be possible.
How can i stay updated on new collections and promotions?
To stay updated on our new collections, special offers and exclusive promotions, we recommend subscribing to our newsletter and following us on our social media channels. This way, you will receive timely updates on the latest drops and opportunities to save.
Do you accept returns?
Please read the Terms & Conditions in the Returns section for complete information regarding the conditions and procedure for returning purchased items. We are committed to providing excellent products and service and ensuring a positive customer experience.
1. Returns
14 days to change your mind
Shop with confidence: if the item isn’t right for you, you have 14 days to request a return according to our return policy.
2. Shipping
Fast worldwide shipping
We carefully pack and ship every order quickly, so your vintage pieces can reach you as soon as possible, wherever you are.
3. Authenticity
Authentic vintage pieces
Every item is carefully selected and checked by our team to ensure you receive genuine vintage pieces with real character, history and quality.
4. Worldwide shipping
International shipping
We carefully prepare every order and ship your vintage pieces to Italy, across Europe and worldwide.